This Privacy Policy describes how Smith White Ltd (“we,” “us,” or “our”) collects, uses, and discloses your personal information when you use our Website (the “Website”).

1. Information We Collect
We collect several different types of information for various purposes to improve our services to you.

• Information You Provide Directly: This may include your name, email address, phone number, company name, job title, and any other information you choose to provide through contact forms, inquiries, or other website features.
• Information Collected Automatically: When you visit the Website, we may automatically collect information about your device, browsing activity, and interaction with the Website. This may include IP address, browser type, operating system, referring URLs, pages visited, and time spent on the Website. We may use cookies and other tracking technologies to collect this information.

2.Cookies
This website uses cookies to better the users experience while visiting the website. Where applicable this website uses a cookie control system allowing the user on their first visit to the website to allow or disallow the use of cookies on their computer / device. This complies with recent legislation requirements for websites to obtain explicit consent from users before leaving behind or reading files such as cookies on a user’s computer / device.

Cookies are small files saved to the user’s computers hard drive that track, save and store information about the user’s interactions and usage of the website. This allows the website, through its server to provide the users with a tailored experience within this website.

Users are advised that if they wish to deny the use and saving of cookies from this website on to their computers hard drive they should take necessary steps within their web browsers security settings to block all cookies from this website and its external serving vendors.

This website uses tracking software to monitor its visitors to better understand how they use it. This software is provided by Google Analytics which uses cookies to track visitor usage. The software will save a cookie to your computers hard drive in order to track and monitor your engagement and usage of the website, but will not store, save or collect personal information. You can read Google’s privacy policy here for further information [ http://www.google.com/privacy.html ].

Other cookies may be stored to your computers hard drive by external vendors when this website uses referral programs, sponsored links or adverts. Such cookies are used for conversion and referral tracking and typically expire after 30 days, though some may take longer. No personal information is stored, saved or collected.

3. Use of Your Information
We use the information we collect for various purposes, including:

• To provide, operate, and maintain the Website
• To process your inquiries and requests
• To send you information about our services, including promotional content (with your consent)
• To improve the Website and your user experience
• To analyse how the Website is used
• To comply with legal obligations

4. Disclosure of Your Information
We may disclose your information to third-party vendors and service providers who assist us in operating the Website and providing our services. These third parties are obligated to keep your information confidential and use it only for the purposes we have disclosed.

We may also disclose your information if required by law, to enforce our policies, or to protect our rights or safety.

5. International Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws than your own. We will take all reasonable steps to ensure that your information is treated securely and in accordance with this Privacy Policy.

6. Data Security
We take reasonable precautions to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no Internet transmission is completely secure, and we cannot guarantee the security of your information.

7. Data Retention
We will retain your information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

8. Your Rights
You may have certain rights regarding your personal information, including the right to access, correct, or delete your information. You may also have the right to object to the processing of your information or to withdraw your consent.

9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the Website. You are advised to review this Privacy Policy periodically for any changes.

10. Complaints about the use of your personal data
If you wish to raise a complaint on how we have handled your personal data, you can contact us to have the matter investigated by William Smith by email to land@smithwhite.co.uk

If you are not satisfied with our response, or believe we are processing your personal data not in accordance with the law, you can complain to the UK Data Protection Regulator, the Information Commissioner’s Office.  Further details can be found at www.ico.org.uk or Tel: 0303 123 1113

11. Contact Us
If you have any questions about this Privacy Policy, please contact us at land@smithwhite.co.uk.